How, and Why, are your Customers Happy?
We use the latest in technology to collect all available data related to your business to provide instantly actionable insights. We go far beyond the typical sentiment analysis tools that simply categorize customer sentiment into "Good", "Bad" or "Neutral". We give you highly specific breakdowns to focus your efforts on, so you can concentrate on your business, not re-analyzing an analysis that isn't useful at first glance.
Applying the latest in Machine Learning to Help you Identify Trends
Keeping up with using the latest in computing power and analytical techniques is our forte. We incorporate traditional analytic techniques with the newest machine learning algorithms to identify trends out of billions of points of data related to your business.
The Human Touch
After we harvest all available data for your company and apply our ensemble analytic model to uncover actionable trends, we personally review everything. We present you with a easy to read report offering strategic advice that can be enacted immediately. We don't simply provide you with a bunch of graphs and send send you off to figure out that to do. We interpret and distill all analytics down into a single, coherent story, that anyone in your business, from C-Level executives to data analysts can understand and put to use immediately.
Improve Your Bottom Line
Our platform is perfect for tracking above and below the line campaigns. We work with you to understand the granularity of the ROI you're tracking, and get to work. Our service is not simply to provide pretty dashboards with data you've collected.; our promise is to work with you to understand your needs, and how to best track and accomplish your goals.